Stop paying for warranty repairs
We flag the claims and build the packet; you file it.
- Go-live
- First claims review in 30 days
- How you buy it
- Managed service on the Shop plan
A turbocharger fails on a loader still inside its powertrain warranty, and the shop replaces it before anyone checks. Warranty recovery puts a fleet analyst on every repair like that: we catch it, build the claim packet, and you file it with your dealer.
How recovery starts
- Week 1
Load the warranties
We record each machine’s base, powertrain and extended coverage, plus warranties on rebuilt and replaced components.
- Week 2
Review past repairs
A fleet analyst checks the last 12 months of work orders and repair invoices against those windows.
- Week 3
Build the packets
Each likely claim gets a packet: hours, fault codes, service history, photos and the repair invoice.
- Week 4
First claims review
We walk your team through every packet, and you file the ones you agree with at the dealer.
- Every month after
Watch new failures
Fault codes and repairs on machines inside warranty are checked as they arrive, so new claims are caught early.
What your team receives
- Who it is for
- Fleets with machines or rebuilt parts under warranty
- A warranty register per machine and component, with hours and months left
- Alerts when a fault code or repair lands inside a warranty window
- Claim packets with hours, fault codes, service history and photos
- A monthly claims review with a fleet analyst
- A log of every claim filed, paid or denied, and the amount recovered
- An invoice only after the dealer’s payment or credit arrives
Is warranty recovery worth it?
Right for you if
- You buy new machines or rebuilt components every year
- Your shop repairs machines before checking warranty dates
- Your service records live in Gytix, so claims have proof behind them
Look elsewhere if
- Your fleet is mostly older machines past every warranty
- Your dealer already handles all warranty work under a service contract
Example: a general contractor in Santa Fe
A general contractor runs 180 machines from yards in Santa Fe and Española and replaced about 40 of them over the last two years. Its shop fixed failures as they came and rarely checked warranty dates. The first claims review finds six repairs from the past year that look covered, including a turbocharger and a final drive seal, worth about $38,000 together. The contractor files all six. The dealer pays four, about $26,000, and the fee is charged on that amount only. The two denied claims cost nothing.
Windows, evidence and the claim packet
Warranty windows per component. A machine rarely has just one warranty. There is the base machine coverage, often a longer powertrain term, any extended coverage bought with the machine, and separate warranties on rebuilt or replaced parts such as a starter or a final drive. Each runs on hours, months or both, whichever ends first. Gytix keeps every window on the machine’s record and counts it down with real engine hours.
Catching the failure. Fault codes and work orders are checked against those windows as they arrive. A code pattern that points to a covered component, or a work order that replaces one, flags the repair for a fleet analyst. The analyst reads the terms and the service history before anything reaches you, so your team sees claims worth filing, not every repair that might qualify.
What goes in the packet. Dealers decide claims on evidence. Each packet carries the serial number and hours at failure, the fault codes with SPN, FMI and occurrence count, the service history, photos of the failed part and the repair invoice. A clean preventive maintenance record matters here, because it shows the machine was serviced on time. If the dealer asks for more, the analyst pulls it from the record.
Who files, and the fee. You file the claim with your dealer, so that relationship stays yours. Our fee is a share of the amount recovered, invoiced after the payment or credit arrives. No recovery, no fee. We give no legal advice on warranty terms; your purchase contract and your dealer decide what is covered. Your team chooses which packets to file, and the claims log shows every outcome.
Warranty recovery questions, answered
How does construction equipment warranty tracking work?
Gytix records every warranty window on each machine and component, by hours and by date, and counts down with real engine hours. When a fault code or repair lands inside a window, a fleet analyst reviews it and, if it looks claimable, prepares the claim packet for you to file with the dealer.
How is warranty recovery priced?
The fee is a share of what the dealer or manufacturer pays or credits, invoiced after it arrives. No recovery, no fee. The service runs on top of the Shop plan, which holds the service history and warranty records every claim depends on. The written quote after a walkthrough on your fleet sets out the exact terms.
Do you file the claims with the dealer?
No. You file them, so the dealer relationship stays with you. We prepare the packet: hours at failure, fault codes, service history, photos and the repair invoice, with a short summary of why the repair looks covered. If the dealer asks for more, we pull it from the machine’s record.
Can you find claims on repairs we already paid for?
Sometimes, if the dealer’s filing window is still open. The first claims review, within 30 days, checks the past 12 months of work orders and repair invoices against each machine’s warranty terms. Filing deadlines vary by dealer and contract, so we flag the most time-sensitive repairs first.
What if the dealer denies a claim?
Then you owe nothing for it. We go through the denial reason with you, and if evidence was missing, such as a service record or a photo, we add it so you can resubmit. If the terms simply do not cover the failure, we note it on the register and move on.
Send us last year’s repair invoices
Send your fleet list. We will show warranty recovery on your own machines and quote it in writing.