It drafts, your shop approves
Fault codes and manuals become draft work orders, in English or Spanish.
- Go-live
- Live in 10 working days
- How you buy it
- Included in the Command plan
At 2 a.m. a wheel loader throws a code the night mechanic has never seen. The agent reads the code, the hours, the last inspection and your service manual, then drafts a work order and parts list. Nothing moves until a person approves it.
How the agent goes live
- Days 1 to 3
Load your manuals
Service manuals, parts books and your shop’s own procedures go in as PDFs, matched to each model.
- Days 4 to 5
Name the approvers
You choose who can approve draft work orders and parts lists, by shop or by job.
- Days 6 to 8
Test on past faults
Your shop lead runs last season’s fault codes through the agent and corrects drafts before anyone relies on them.
- Days 9 to 10
Live in the shop
Mechanics and managers ask questions in the app in English or Spanish; drafts queue for approval.
What the agent hands your shop
- Who it is for
- Shops servicing mixed fleets of 25 machines or more
- Draft work orders from fault codes, hours and inspection notes, queued for approval
- Draft parts lists checked against your shelf, never ordered without a person
- Answers about your fleet and manuals in English or Spanish, with sources listed
- Plain-language explanations of each fault code for that model
- A log of every draft and who approved, edited or rejected it
Is the agent right for you?
Right for you if
- Mechanics lose time hunting through manuals and parts books
- Your shop works in English and Spanish
- Fault codes arrive faster than anyone can triage them
Look elsewhere if
- You want software that orders parts or closes work orders by itself
- Most of your fleet has no service manuals you can load in digital form
Example: a mine services fleet near Safford
A mine services contractor runs 65 machines on two shifts near Safford, Arizona, with mechanics who work in English and Spanish. Night-shift fault codes used to wait for the day lead. After go-live, a coolant temperature code on an articulated truck at 2 a.m. produces a draft work order with the checks from the service manual and a thermostat and hose reserved from inventory. The night mechanic asks a follow-up question in Spanish and gets the answer with the manual page cited. The day lead approves the draft at 6 a.m.
Where the agent helps and stops
What it reads. The agent works from your fleet’s own records: fault codes, engine hours, inspection notes, work order history, parts on the shelf, and the service manuals and parts books you load. Under SAE J1939-73, a fault code combines a Suspect Parameter Number and a Failure Mode Identifier; the agent explains both in plain words for that model. Every answer lists where it came from, such as a manual page or a past work order, so a mechanic can check it.
A person approves every action. The agent drafts work orders and parts lists. It never closes a work order, orders a part or changes a service plan by itself. Drafts wait in a queue for the people you name, and every approval, edit and rejection is logged with who made it. Ask in English or Spanish, from the app or the web, and the answer comes back in the language you used.
Its limits. The agent cannot see a leak, hear a bearing or feel a vibration. It can be wrong, most often on older machines with thin manuals or rare codes, and we do not publish an accuracy figure. It gives no safety procedures; lockout and lifting rules stay with your safety officer. It only knows what reaches Gytix, so a fault that never reported is one it cannot see.
Your own AI assistant. If your team already uses an AI assistant at work, the MCP server lets it query fleet data and create draft work orders with the same permissions as the user who connects it. Those drafts land in the same approval queue as the agent’s, so the rule does not change: a person approves before anything happens in the shop.
AI agent questions, answered
What does an AI fleet maintenance assistant do?
Gytix’s agent drafts work orders and parts lists from fault codes, engine hours, inspection notes and your service manuals, and answers questions about the fleet in English or Spanish. A person approves every draft. It never closes a work order or orders parts on its own.
Can the AI agent order parts or close work orders?
No. It drafts parts lists and work orders, and they wait for a person you name to approve, edit or reject them. Nothing is ordered, closed or rescheduled without that approval, and every decision is logged with the name of the person who made it.
How accurate is the AI maintenance agent?
It can be wrong, so every draft is built to be checked. We do not publish an accuracy figure; each answer lists its sources, such as the manual page, the fault code or a past work order. Drafts are strongest where manuals are complete and service history is clean, and weakest on older machines.
Does the AI agent work in Spanish?
Yes. Mechanics, operators and managers can ask in English or Spanish from the app or the web, and the agent answers in the language they used. Fault code explanations and drafts work in both, so a shop that speaks both languages works from the same work order.
How is the AI maintenance agent priced?
It is included in the Command plan, priced per connected machine, per month, month to month with unlimited users, with no separate AI fee. If your team prefers an AI assistant it already uses, the MCP server connects it to your fleet data with the same permissions. Your written quote after a fleet walkthrough shows the exact figure.
Bring us your fault code log
Send your fleet list. We will show ai maintenance agent on your own machines and quote it in writing.